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Leveraging Technology to Automate HR processes: Practical Side

Jun 05, 2023

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In the modern business world, the process of recruitment and selection of candidates is quite lengthy and expensive. Understanding this, our client bought an IT solution designed to streamline HR processes and facilitate data creation during hiring decisions. Bringing the application to the market required multiple fixes as well as the development of new features that would increase value for end-users and allow them to stand their competition.

Over the past few years, our team managed to stabilize the system, set up development and testing environments, introduced continuous integration and continuous development, bring optimization of hosting of the platform as well as fix the existing bugs and issues and more. Moreover, we developed many new features to simplify the recruitment process for HR departments.

So, what are the main features of our application? They are grouped for a clear and better status of what they are about.

  • JOB DESCRIPTION


The system analyzes the structure and the wording of a job description. Such tips will help a recruiter improve the text and receive maximum responses from the most suitable candidates. If to speak about prioritization of job skills, a job owner can give each job particular skills and value, so that, when interviewers assess the skills of applicants, each applicant receives an objective score showing how he or she fits for their position. What is important is that if a job owner decides to change their priorities, the scores automatically recalculate.

  • RESUME REVIEW


It is important to be unbiased when you review the resume, so the system automatically hides information on the name. It can be age, gender, previous jobs, social media accounts, links of applicants and photos so that a reviewer does not risk unconsciously by one applicant over another. There is also a possibility to manage hidden data on a tenant level. In such a case, just photos, previous jobs or links can be hidden. Moreover, it is possible to add several reviewers to a job. As a result, you get different views of the same candidate, and the owner of the job can make the final decision about hiring by setting up the disposition ticks for every candidate.

  • INTERVIEW PROCESS


The system gives suggestions on questions that align with the predefined hiring criteria. Such a solution not only makes interviews more effective but also considerably reduces preparation time. In addition, the owner or admin has the possibility to create their own specific questions depending on job requirements and a company's needs. It is crucial to emphasize the small but very useful feature just stopping the interview and proceeding from the same place. The earlier version did not allow to continue the interview from the place a candidate stopped due to, let's say, unintentionally closing the question window or other technical issues. We developed a feature that makes it possible to go on with the interview regardless of the reasons that may interrupt it.

  • INTEGRATION WITH THIRD-PARTY SERVICES


We have integrated the application with an FTP server, and it is possible to upload files that contain information on a job with its descriptions and candidates’ CVs attached via an FTP connection. The application then automatically checks the description and resumes based on the settings from the company and returns the job description score and review score. Integration with recruitment platforms allows the two systems to synchronize and send the newly created files containing the requested information about, for instance, the candidates` jobs. All the changes introduced to the files are updated and synchronized in both systems. In addition, we enabled error handling of FTP and Partnership platforms. Now users can catch all errors that appear during synchronization and report them.

  • GENERAL FUNCTIONALITY, e.g., GDPR compliant functionality


All the data in the system can be removed upon request of the users. This decision is a custom setting within an organization that uses the system. For example, an employee, when leaving a company, can require all their data to be removed from the database. This can be set automatically within a certain time to remove all the information on the specific users. Also, it can be performed individually or in a bulk. Separate access to each functionality depends on the user permissions and access to the model on the tenant’s level. Since the system has different features for file uploading, conducting an interview, resume review and so on, access to them is granted based on their position in the company and the assigned roles. Furthermore, access to a specific model can be restricted on a tenant level.

It means that each tenant decides what model they need to work with. It can be just a resume review, interview, or job description optimizer.

The platform is the perfect solution for both HR departments and business owners. The processes become simpler, transparent, and fair. We achieved equality in the hiring process through qualification-based analysis. It saves time for both recruiters and applicants, and improves their recruitment and hiring processes. Our expertise ensures quicker time to market delivery, hence more chances for rapid recoup of the investment. Additionally, the platform has become well-performing and scalable. It also allows automating the processes of code verification and integration which minimizes further investment in technical support. Correct implementation of new features that have no alternatives on the market empowers declined to grasp a market share and firmly established in the market. The improved system allows absolute anonymity, so a candidate is viewed based on their qualifications and experience, which is another crucial benefit for the client. All these advantages are only a portion of what the clients get when utilizing the given solution.

If business owners are seeking to focus on the key needs of their staff and create the best environment for the successful future of their businesses, it is high time to make changes.