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What is ISO 9001 Quality Management Systems and why is it Important?

Sep 13, 2021

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What is ISO 9001?


ISO 9001 is a standard that establishes system requirements of quality management. It helps businesses and organizations to gain efficiency and increase the satisfaction of their customers.


How to obtain ISO 9001 certification?


Chung nhan ISO 9001 is an option, not an obligation. Start by considering the usefulness of a certification for your organization. Obtaining certification can reassure customers that your products are compliant and services to their expectations - and even be, in some cases, an essential contractual condition - but the implementation of the standard is beneficial for many organizations that certification is not interesting.



If you want to obtain certification, you will need an organization competent, ISO does not provide this type of service. Some tips for your research:

  • Learn about several certification bodies.

  • Find out if the certification implements the standard of the appropriate CASCO. CASCO (ISO Committee for the Evaluation of conformity) has produced a certain number of standards concerning the certification process.


The ISO / IEC TS 17021-3: 2013 standard establishes the requirements for What accreditation? Accreditation is the formal recognition by an independent body (usually an organism accreditation) that a certification body operates in accordance with standards international - these are some sort of certification of a certification body. bodies carrying out the audit and certification of systems quality management.

  • Find out if the organization is accredited. Accreditation is not mandatory, an organization that is not not accredited can be perfectly competent. Accreditation is a certificate of competency issued by a third party organization. To find a certification body accredited, contact the national body accreditation of your country or consult the website of the International Accreditation Forum.



What benefits will it bring to my business or organization ?


Implementing a quality management system will help you:

  • Assess the overall context of your organization to define who is affected by your work and what they expect from you. This will enable you to clearly state your objectives and identify new business opportunities.

  • Put your customers first, making sure you consistently meet their needs and enhance their satisfaction. This can lead to repeat custom, new clients and increased business for your organization

  • Work in a more efficient way as all your processes will be aligned and understood by everyone in the business or organization. This increases productivity and efficiency, bringing internal costs down.

  • Meet the necessary statutory and regulatory requirements.

  • Expand into new markets, as some sectors and clients require ISO 9001 before doing business.

  • Identify and address the risks associated with your organization.




Learn how to conduct an internal audit of an integrated management system (IMS) based on ISO 9001, ISO 14001 and chung nhan iso 45001 standards so that you can report on the effectiveness of its implementation in your business.