Choosing the Right IT Asset Management Software
Sep 05, 2020
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If you've ever worn shoes that are a little too small, you know the right fit is important, which is why you only purchase shoes that fit you. When it comes to business tools, the same approach is relevant. Your company’s performance depends on it, so the tools need to be a good fit. That’s particularly relevant when it comes to IT asset management (ITAM) solutions. This technology is a bit part of the success of any modern business.About ITAM
ITAM is the process of maintaining, cataloging, and tracking your company’s assets. A strong solution will consider every piece of software and hardware, as well as network devices, computers, and mobile devices. Plus, you will also need to consider your company’s other technology. For ITAM to work, you need good software that offers the right fit for you. But finding the right software can be hard. That’s why it’s so important to review each option carefully. First, you should understand the resources in your organization and how your company uses them. Understanding the expected use of asset management software like those found here lets you narrow down your options when it comes to services and potential platforms. That way, you’ll only be considering ones that fit how you’ll use the software and what you have.
Integration it with Service Desks
You can streamline the resolution of tickets with service desk software that integrates ITAM. That will connect issues to potentially impacted assets, automatically creating a history of related incidents. You can ease the ITAM process by automating as much as possible. Good management and consistency are key. It’s not just about tracking the condition your assets are in. By creating a robust management strategy and integrating it into your service desk, you can harness the real power of ITAM. That involves using information on incidents and resources to facilitate strategy and forecasting.
Software Functionality and Usability
While having the latest features can be helpful, you want something easy to use. ITAM is often complex, which is why any IT asset management checklist should include ensuing the interface is user-friendly. Too many companies use outdated solutions to track the status of their assets. Others use standalone solutions that do not combine service history with asset tracking. These companies are not getting all the benefits of ITAM. Instead, identify your requirements so you can better align them with potential solutions so the one you choose is a good fit.
The Advantages of ITAM
There will be trade-offs with any choice. Weight the features, scalability, and functionality against the cost. But the right solution can pay off in the long run since it can track updates and warranties. It can also help you identify devices or software you didn’t know you had. Plus, you can map out future updates and forecast the future needs in your technology budget. When you are looking for the right IT asset management solution, look at the key features and decide which ones offer the greatest impact on your company’s bottom line.