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How to Create a POS System for Your Small Business

Feb 11, 2023

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Point-of-sale (POS) system can be called a must-have software for small businesses since it helps to process payments safely and also automate some of the administrative tasks. It is not a secret that POS is a double package that includes hardware and software. And when it comes to software it should be multifunctional so that the business can make the most out of using it. So a high-class POS should be able to process payments, have options for clients and inventory management, including payroll and accounting services.

Since the demand for POS systems development is growing, it is time to speak about the advantages of POS systems and the mandatory features they should offer.

The true value of POS systems 

Speaking about POS it is necessary to mention that there are several kinds of this solution. There are mobile, cloud-based, online and self-service point-of-sale systems that your business can implement. In today's reality, most businesses prefer investing in cloud POS development since such solutions are more scalable, flexible, and secure. For example, retail companies mostly invest in cloud-based solutions. As to mobile POS systems, they are considered to be very convenient and helpful for cafes and restaurants.

And now let’s point out some key advantages of a POS system that can transform a business and make it more productive and profitable. The list of the main POS advantages includes but is not limited to the following:

  • Better customer management that improves customer loyalty, satisfaction and overall experience;

  • Improved employee management that leads to better productivity, service and motivation;

  • Simplification of operations and improvement of order-making which becomes less time consuming and more accurate;

  • Better financial management thanks to simple invoicing and quick payments;

  • Reduces losses and better company organization.


Must-have features of an effective POS 

In case you consider POS development for your business, the first thing you should think about is the functionality of your future solution. Of course, the software development company of your choice can help you select the list of the right features. For example, if you hire a highly experienced POS development team like GBKSOFT then you will be provided with consulting services and documentation that contains all functional requirements.

Among the most important POS features there are the following that can be of use to any business:

  • Offline mode that helps your POS system function even when the Internet connection is weak or absent.

  • Order processing which is used for tracking orders, their statuses, movements and many more.

  • Customer management option to see all points of contact with the clients, analyze their preferences and provide better services.

  • Employee management that is responsible for tracking how your employees interacted with POS and how productive they’ve actually been.

  • Inventory tracking to keep your sales and stock in order and control all internal business processes.

  • Customer loyalty program that helps retain customers, raise awareness of your special offers and entertain customers.

  • Reporting and feedback features to get detailed information about your sales, clients demand, and then build a new data-driven strategy able to boost your business.


A POS system is an important business solution, so it is necessary to take special care of its security and data protection. Data branches can lead to serious consequences and you definitely do not need that.

Custom POS development 

By now you may think that it is not a very reasonable decision to develop custom POS when there are so many great solutions on the market. There are Revel Systems, Lightspeed, eHopper, Vend, and many more well-known POS systems. However, chances are they will not have all the options your business needs, have questionable security levels and require a constant monthly fee which is not really convenient.

In this case with a custom POS you become the owner of the solution that is tailored to meet all your specific business requirements. POS development should be performed by a number of specialists among whom there are:

  • Business Analyst;

  • Software Architect;

  • Scrum Master;

  • Designer;

  • Front and back-end coders;

  • QA engineers;

  • DevOps. 


All these technicians will guide you through all development stages and deliver a top-notch POS system that will be a perfect fit for your business. The development itself includes research, writing of technical documentation, prototyping and creation of design concept, coding, quality assurance, POS release and integration in your business environment.

Some companies like GBKSOFT also offer employee training and post-release POS maintenance. So you will not only get a highly functional solution but also be sure that it is improved in the future to meet all changing industry standards and requirements.

To wrap it up 

These days it is hard to imagine a successful business without reliable digital helpers. And the POS system is one of them. It is better to invest in custom POS development to get a solution that will grow together with your company and serve it for years to come.

Custom POS can grant you a huge competitive advantage over other companies that use ready-made solutions. After all, you will have a POS that is adapted to all your processes and has all the necessary functionality required to fulfill your business goals.

Tags: English